TellJar Terms of use

1. Service and contact

TellJar operates at telljar.online. General contact: support@telljar.online. Privacy contact: privacy@telljar.online. TellJar does not publish invented personal or company details. Information required by law in connection with a specific payment or settlement is provided in the relevant process and documents.

2. What TellJar is

TellJar lets users submit short anonymous notes, draw notes from other people, send supportive replies subject to moderation, use a private inbox after signing in, create an optional profile and use a card creator. TellJar is not medical, psychological, therapeutic or crisis care and does not replace professional help.

3. Age

The public version of TellJar is intended for users aged 16 or over. If the law applicable to a user requires a higher age or parental consent, the user should meet that requirement before using functions based on consent or entering a contract.

4. Posting rules

Do not publish information that identifies you or another person, including full names, addresses, phone numbers, passwords, documents, account numbers or precise location. Illegal content, threats, harassment, encouragement of violence, child sexual exploitation, fraud, spam, doxxing, impersonation and using TellJar to solicit money or off-platform contact are prohibited.

5. Moderation and reports

Notes and replies may be reviewed before publication or delivery. Users can report content that breaches the law or TellJar rules. The operator may hide or remove content, restrict an account, preserve information needed to handle a report or take other action required by law. See the Moderation policy.

6. Accounts and guest mode

Reading and submitting a note may work without an account. A guest note does not create a private inbox for its author, so private replies cannot later be delivered to that guest. A verified email account is required for the private inbox, profile editing, private messages to TellJar and account-linked extras.

7. One-time support and Supporter bundle

TellJar may accept one-time support. The minimum corresponds to a base amount of PLN 5 and may be displayed and charged in a supported local currency for the user's region. Stripe shows the final amount, currency and available payment methods before payment is confirmed. Every amount at or above the minimum gives a signed-in user the same digital bundle. A higher contribution does not provide more reach, moderation priority or hidden advantages.

The Supporter bundle may include the Supporter rank, extra card colours, a larger sticker limit, extra sticker packs, custom photo upload and the full card creator. Entitlements are granted only after payment is confirmed. Support made while signed out cannot automatically be attached to an account bundle.

7a. Payments and payment complaints

Payments are processed by Stripe. TellJar does not receive the full payment-card number. If a payment was charged but the digital extras were not activated, or a user believes a transaction was made by mistake, contact support@telljar.online with the account email and approximate payment time. Mandatory consumer rights remain unaffected.

8. Custom photos and materials

Users with the relevant entitlement may upload a custom photo as the note background. Do not upload material you do not have the right to use or material that breaches another person's privacy. Photos are redrawn and compressed in the browser before upload, which removes typical EXIF/GPS metadata, but users remain responsible for information visible in the image itself.

9. Public profile and social media

Adding a profile name, avatar, country and links to Instagram, TikTok or YouTube is optional. The public profile is off by default. Anonymous notes and replies do not contain a link to the author's profile or social accounts. Users may publish only accounts they control or have permission to publish. When a public profile is enabled, anyone with its link may be able to view the information shown there.

10. Advertising and Ad-free access

TellJar may be partly funded by advertising. Ads should be separated from notes and from draw, reply, report and payment controls. A signed-in user can buy a one-time Ad-free entitlement attached to that account. The price is shown in the currency selected from the connection region and confirmed in Stripe before payment. It is not a subscription. Advertising technologies requiring consent are used according to the user's choice.

11. Complaints and contact

Service complaints can be sent to support@telljar.online. Include enough information to identify the issue, such as a note ID or account email where relevant.

12. Account deletion

A signed-in user can delete their account. The action removes the account and active sessions. Previously approved public notes may remain anonymous only where there is a valid legal basis to retain them. New private-inbox replies cannot be delivered after account deletion.

13. Changes to these terms

These terms may change when TellJar features, providers, legal requirements or security needs change. Material changes affecting signed-in users will be communicated in a reasonable way where required by law.

14. Applicable law

The law applicable to the operator governs TellJar while mandatory consumer and user protections applicable in the user's place of residence remain unaffected.